Support Professionals

Our qualified technical department based at our headquarters in Brozzo di Marcheno is able to carefully evaluate any request for technical support, manage the request and effectively solve any problem. Whether it’s support for installing one of our products or a request for replacement of a defective component or product or for in-depth advice, the solution to your problem starts here.

Ticketing System

Our advanced ticketing system allows us to answer you in the shortest possible time; however, as in medical triage, each client will be assigned a priority level to better manage each request. We therefore suggest that you provide as much detail as possible in opening the support request, describing precisely the problem encountered and including photographs if possible.

Maximum size: 1MB.
Allowed file types: .jpg, .jpeg, .png, .gif, .pdf, .txt, .csv, .xls, .xlsx, .doc, .docx.

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